Serrano Hotel


Located in the heart of downtown San Francisco's theater and shopping districts, the nationally registered landmark Serrano Hotel is an intimate oasis of comfort and style. In the tradition of Kimpton Boutique Hotels, the Serrano Hotel surrounds visitors with inviting décor and exemplary service that draw guests back time and time again to this luxury San Francisco hotel. 


  • Complimentary high-speed Internet access

  • Two-line cordless telephones with data port and personalized voicemail

  • Fax machine with personalized fax number

  • Wall mounted hair dryer

  • Thick terrycloth bathrobes

  • Irons and ironing boards

  • Room service available from the highly acclaimed Ponzu Restaurant and Bar

  • Honor bars stocked with games, gourmet snacks and beverages

  • 27" TV with on-demand movies and Nintendo video games

  • Aveda bath amenities

  • Complimentary overnight shoeshine 
    In-room safe (with capacity to secure laptop computers)


236 beautifully designed guestrooms offer a luxurious residential feel, featuring oversized windows, plush bedding and high ceilings with exotic Spanish and Moroccan accents. 

Soft yellow and white damask-patterned walls surround vibrant colors. Bold red-and-white striped draperies, cherry wood furnishings and whimsical accents mirror the sophisticated lobby design downstairs. 

19 luxury suites and executive kings (some with oversized Jacuzzis and rainfall multi-head showers) 


  • Stop Sleeping Around Program -- Reap the benefits of our frequent guest program with special rewards and surprises, from preferred welcome amenities to bathrobe and slippers
  • A bellman escort to your guestroom upon arrival
  • Valet parking with unlimited in-and-out privileges
  • Complimentary morning coffee and tea service
  • Evening hospitality hour
  • High-speed Internet access available throughout our hotel
  • 24-hour business center with free Internet access, copy machine, computers, scanner, printer and free local calls and faxes
  • Limousine to the Financial District (Monday -- Friday, excluding holidays)
  • USA Today and local newspapers available in our lobby
  • On-site 24-hour fitness center, with Universal weight machine, Stairmaster, Lifecycle, color television, water station, 14-person steam room and private massage room
  • From playpens to pacifiers, we have all the conveniences for babies, toddlers and parents
  • We are a pet-friendly hotel
  • Valet/laundry service
  • Room service available from the highly-acclaimed Ponzu Restaurant and Bar 

Do you Ponzu? Right in San Francisco's downtown Union Square, a free-flowing dining room and cocktail lounge experience envelops Ponzu's guests in a fantasy environment. From the backlit magnifying glass sconce outside the front door to the vast curvy bar backed by three large tanks of tropical fish inside, diners get a sense of the whimsical style throughout. 

"At Ponzu, dishes that draw from the cuisines of Asia are served in a setting that combines the familiar and the exotic." - San Francisco Chronicle


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